What we do
Habited is a suite of tools for small and medium-sized businesses to better understand guest experience and improve guest relations.
We want to empower small businesses to have the same toolset as large corporations.
Understand every visit
Capture feedback instantly, respond privately, and build loyalty before issues become public reviews. Turn every interaction into an opportunity for improvement and connection.
Solve problems before they escalate
Address concerns privately and turn potential negative reviews into positive experiences
Build stronger guest relationships
Show guests you care with personalized responses and meaningful rewards
Make data-driven improvements
Transform scattered feedback into actionable insights that drive real business growth
Compete with enterprise tools
Access the same powerful guest management capabilities as chains
Explore the Features
Reservations
Create your own private reservation service, and stay in contact with guests.
Seamless Team Collaboration
Keep your entire team in sync with shared feedback and insights.
Reservations
Create your own private reservation service, and stay in contact with guests.
Seamless Team Collaboration
Keep your entire team in sync with shared feedback and insights.
Your business. Your branding
You have full control over the design of your customer facing material. Start with a template, or integrate directly into your website with a personisable widget.
Frequently Asked Questions
You can create your first survey and start collecting feedback within minutes of signing up. Our templates make it easy to get started right away.
No. Guests can provide feedback through a simple web link or QR code - no app download required. We also have a mobile app for businesses to manage responses.
We work with restaurants, cafés, hotels, retail stores, and other hospitality businesses. Any business that values guest feedback can benefit from our platform.
You can create custom rewards and issue them directly through the platform. Guests earn points for feedback and visits, which they can redeem for rewards you define.
Yes, we offer integrations with popular POS systems and booking platforms. Contact us to discuss your specific integration needs.
We provide email support, help documentation, and can schedule onboarding calls to help you get the most out of the platform.
Still have questions?
Book a free ConsultationGet started
Join leading businesses using our platform to capture feedback, build loyalty, and drive growth.
